General Shipping Policies
- Orders placed by noon ET are usually shipped the same business day. Orders placed on Saturday, Sunday, or on any major holiday will be fulfilled on the next business day.
- We will make every attempt to ship your entire order at the same time. Products that are on backorder (currently out of stock but expected to be restocked soon) may delay your entire shipment unless you request that we ship as items are available.
- If we ship as items are available, the entire shipping charge will be applied to the first shipment, and subsequent shipments of backordered items will not incur any additional shipping charges, as a courtesy to you.
- Please indicate on your order if there is an immediate need for a particular product so we can keep you informed. You may cancel your order at any time prior to shipping. Once the order has been shipped, we are unable to cancel the order.
- Dropship food orders, as specified in the product descriptions for those items, have separate shipping charges as they ship from various locations. We do not offer expedited shipping for these items.
Shipping Rates and Delivery Estimates
We ship packages from our Creedmoor, North Carolina warehouse within 1-2 business days, if all items from the order are in stock. Shipping estimates do not include the handling time.
We offer three tiers of shipping services with rates that are based on the order subtotal and shipping location:
Standard Shipping: takes approximately 6-10 business days, depending upon the shipping location.
Priority Shipping: takes approximately 2-5 business days, depending upon the shipping location.
Expedited 2-Day Shipping: takes 1-2 business days, depending upon the shipping location.
The three shipping zones are as follows:
East of the Mississippi: Alabama, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, Wisconsin.
West of the Mississippi: Arizona, Arkansas, California, Colorado, Idaho, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, North Dakota, Nebraska, Nevada, New Mexico, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, and Wyoming.
Alaska, Hawaii, U.S. Territories, and APO/FPO
Standard Shipping
Our standard ground shipping rates are based on your order total (before sales tax) and are currently as follows:
-
Up to $20.99: $6
-
$21.00 - $58.99: $9
- $59.00+: Free!
The standard shipping window is currently 6-10 business days. Most packages arrive earlier than this within North Carolina, but with carrier delays due to demand and staff shortages, delivery is taking longer than usual.
Priority Shipping
We offer a priority shipping option that delivers between 2-5 business days, Monday - Saturday, but is not guaranteed. The rates for this service are based on the order total and shipping location and are currently as follows:
- Up to $20.99:
- East of the Mississippi: $9
- West of the Mississippi: $12
-
Alaska/Hawaii/US Territories: $13
- $21.00 - $58.99:
- East of the Mississippi: $12
- West of the Mississippi: $14
-
Alaska/Hawaii/US Territories: $15
- $59.00 - $80.99:
- East of the Mississippi: $14
- West of the Mississippi: $16
-
Alaska/Hawaii/US Territories: $18
- $81.00 - $110.99:
- East of the Mississippi: $16
- West of the Mississippi: $18
-
Alaska/Hawaii/US Territories: $20
- $111.00 and up :
- East of the Mississippi: $18
- West of the Mississippi: $24
- Alaska/Hawaii/US Territories: $28
Expedited Shipping
We offer an expedited 2-day shipping option which takes between 1-2 business days to deliver, depending on the location. This service delivers by the end of the second business day by 8:00 PM Monday through Friday, but is no longer guaranteed. The rates for this service are based on your order total and shipping location and are currently as follows:
- Up to $58.99:
- East of the Mississippi: $35
- West of the Mississippi: $55
-
Alaska/Hawaii/US Territories: unavailable
- $59.00 - $80.99:
- East of the Mississippi: $35
- West of the Mississippi: $58
-
Alaska/Hawaii/US Territories: unavailable
- $81.00 - $110.99:
- East of the Mississippi: $38
- West of the Mississippi: $60
-
Alaska/Hawaii/US Territories: unavailable
- $111.00 and up:
- East of the Mississippi: $40
- West of the Mississippi: $65
- Alaska/Hawaii/US Territories: unavailable
International Shipping
We do not currently ship outside of the United States.